At Torvex international, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

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1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, shipping/billing address

• Payment Information: Credit/debit card details (processed securely through our payment gateway – we do not store card information)

• Order History: Details of your purchases and returns

• Device & Usage Data: IP address, browser type, pages visited (used for improving user experience)

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2. How We Use Your Information

Your data may be used to:

• Process and fulfill orders

• Communicate with you (order updates, support, promotions)

• Improve our website and services

• Prevent fraud and ensure site security

• Send marketing emails (only if you opt in – you can unsubscribe anytime)

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3. Sharing Your Information

We do not sell your personal data. We may share information only with trusted third parties such as:

• Payment processors

• Shipping and logistics partners

• Marketing platforms (for emails or ads – only if consented)

• Legal authorities (if required by law)

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4. Data Security

We implement industry-standard security measures including:

• SSL encryption for data transfer

• Secure payment gateways

• Limited access to personal data within our company

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5. Your Rights

You have the right to:

• Access or request a copy of your personal data

• Correct inaccurate information

• Request deletion of your data

• Opt-out of marketing emails

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6. Cookies

We use cookies to enhance user experience, track website performance, and personalize content. You can control cookie settings in your browser.

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7. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

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8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us